Your privacy is important to us here at TW Novelties.

We do not store credit card numbers on our web server. When you visit our site, some information, such as your domain name, browser type, and referral information, is collected automatically. This information is used solely for the purpose of monitoring the traffic our site is generating. This gives us valuable information on which pages are visited most frequently, and which outside links are being utilized most. We use this data to improve the site and your shopping experience. We do not monitor navigation patterns outside of our site, but we do gather information on referral sites that send visitors to us.

We do not rent, share, or exchange our customers’ email addresses or other personal information. Email addresses voluntarily given to us or collected from email comments are never shared. We do use these addresses for our own electronic marketing purposes, but only with your consent. If you choose not to receive email from us please select the appropriate option setting by logging into your account and we will happily remove your address from our email list.

When you register, request information, or place an order for the first time, you will be asked to create an account with TW Novelties. The information you provide during this account setup is used solely for the purpose of conducting business with TW Novelties. During the account setup we will ask you for your name, address, telephone number, email address and your preference if you would like to receive email promotions or newsletters from TW Novelties. Receipt of email notifications and newsletters are optional.

Cookies: We do use cookie technology. Cookies are pieces of information placed on your computer by our web server. These cookies are used for shopping cart identification, referral tracking, and to track your navigation patterns through our site. Shopping baskets are created and stored on our web server. The cookie identifies which shopping basket belongs to each individual customer. These cookies give us information on what site sent you to us and what pages you are viewing on our site. You will not be able to order if cookies are disabled.

Security Policy:

At TW Novelties, the security of your personal information is our top priority. We pledge to never sell or provide any information to any outside companies or persons for any reason. The sole exception to this policy is when cooperating with law enforcement officials or when requested by court order to provide specific information.

1. We insure confidentiality and security in three ways. All information, including your credit card number, is encrypted and only sent over secure Internet lines using industry standard Secure Socket Layer (SSL) technology. Netscape Navigator or Microsoft Internet Explorer browser in a secure environment will let you know when the line is secured. With Netscape Navigator, the "key" icon located in the bottom left corner should be complete with no breaks. Internet Explorer uses a "lock" icon for its browser. The "lock" will appear on the browser when using a secure line. On both browsers the "http:" pre-fix will read "https:" when accessing a secure server. If these indicators are present, you can be confident of a secure data transaction.
2. We do not store any credit card information on our web server. Once your order is placed, we send the order to our main order processing system using a "one-way" private network. Your encrypted credit card payment information is then transferred to a server which is isolated from the internet where it is decrypted and processed. Credit Card information is never stored on a server accessible to the internet in either encrypted or decrypted form. With this security policy, if someone were to hack into the website, they would not find any credit card information.
3. As mentioned above, we do not store credit card information on our web server. We use our main operating system to house all order records including credit card numbers. This system is not accessible from the Internet and sits behind "firewalls" to keep it safe from break-in. Both systems (operating and web) also have internal security measures that make hacking very difficult, even if someone obtains illegal access.

We take security very seriously and feel we have made shopping on our website safe for all customers. If you are still unsure about the security of your information or if you use a browser that does not support SSL technology, please email us with your contact information at sales@twnovelties.com.

Please do not use email to send us your credit card information. Email communication is not secure.